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Frequently Asked Questions

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  • How does Carbonze calculate Carbon emissions, is it transparent?
    Every emission calculation engine we design strictly adheres to the Greenhouse Gas Protocol (GHGP), offering transparency in how we calculate your carbon footprint. This ensures every step in determining your emissions is clear and aligned with global standards. In our advanced calculation engines, you can transparently view all the emission factors utilized in your assessments, ensuring full visibility and understanding of how your carbon footprint is calculated.
  • How secure is my data with Carbonze?
    At Carbonze, we prioritize your data's security by adhering strictly to GDPR guidelines and implementing a security-by-design philosophy. Our collaboration with Amazon Web Services (AWS) ensures robust protection of your data. We enforce a "zero trust policy" within our organization, guaranteeing access to your data strictly according to your permissions. Additionally, we are currently undergoing SOC2 and ISO 27001 audits, expected to be completed by Q2, 2024, further solidifying our commitment to security. We also welcome external security audits to validate the integrity of our system.
  • Is it necessary to modify internal systems or change ERP providers to upload data into Carbonze?
    No, Carbonze functions seamlessly as a third-party software solution, eliminating the need for any modifications to your existing internal systems or changes to your ERP providers.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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